RETURNS

If you are unhappy with our products they can be returned or exchanged provided that they are still in a saleable condition. Please notify us within 7 days of receiving your order should you wish to return it for a refund or exchange.

All items must be returned unworn and in the original packaging, with the original tags attached. It is at the discretion of our customer care team whether the item is deemed suitable for a refund based on the forementioned criteria.

To return an item for a refund or an exchange please download and complete the returns form below. Please include it with your returned order.

Download Returns Form

All items returned to us must be sent using a recorded/tracked service only. Please allow up to 14 working days for returns to be processed. 

Please email sales@never-second.co.uk for the address of your nearest returns location.

*Please note that any extra costs incurred by returning an item are payable by the customer.